On April 29, the Beijing Banking Association and the Beijing Insurance Industry Association jointly released the "Ten Service contents" of the "Beijing Banking and Insurance Industry" demonstration window for the convenience and benefit of the people, and launched the creation of the "demonstration window for the convenience of the people and benefit of the people" simultaneously.
The ten service contents of "Financial demonstration window for convenience and benefit to the people" are the industry consensus promoted on the basis of the exploration of the work of various banking and insurance institutions in the previous period. Making "financial demonstration window for convenience and benefit to the people" become a new business card for the construction of spiritual civilization in the capital is an important measure for Beijing's banking and insurance industry to do practical things and solve difficult problems for the masses of the people. it is also the responsibility of the banking and insurance industry to do a good job in the construction of spiritual civilization in the capital, and it is also an important commitment for every financier in the capital to practice the character of the financial people.
The "demonstration window for Financial convenience and benefit for the people" has realized the opening and sharing of network service resources in the banking and insurance industry, extended the service scene, and added special services for workers, the elderly and special groups. Create a "tired can rest, thirsty can drink water, cool rice can be heated, rechargeable, emergency" warm post station, through the financial convenience of the people "small window" Release the "great energy" of finance for the benefit of the people.
The person in charge of the Beijing Banking Association and the Beijing Insurance Industry Association said that at present, there are nearly 1,000 business outlets in Beijing's banking and insurance industry that basically meet the 10 service contents of the "demonstration window for Financial convenience and benefiting people."
The person in charge of the Beijing branch of China Life said that the company has 17 counter service outlets throughout the city, 7 in urban areas and 10 in suburbs, serving about 200000 customers a year. In recent years, the company has accelerated the intelligent transformation of the storefront, and the service functions have been continuously enriched. Specially set up convenience service area, elderly service area, love seat, respect for the elderly window, the implementation of sitting + priority service, to provide door-to-door service for seriously ill, mobility-impaired customers. In addition, the company also builds labourers' post stations in the city's counter outlets, opens counter service resources, and creates a haven for new citizens and outdoor workers to rest and replenish.
According to reports, in the next step, the Beijing Banking Association and the Beijing Insurance Industry Association will guide the vast number of member units to actively participate in the establishment of a "financial convenience and benefit demonstration window" and give full play to the demonstration and driving role of the qualified business network. we will strive to have 2000 "financial convenience and benefit demonstration windows" by the end of the year. And gradually realize the full coverage of the "financial convenience and benefit demonstration window" in the business outlets of Beijing's banking and insurance industry. Later, consumers can inquire about the "demonstration window of Finance for the convenience and benefit of the people" through the websites of Beijing Banking Association and Beijing Insurance Association or the official account of Wechat.
Ten Service contents of "demonstration window for Financial convenience and benefit to people" in Beijing Banking and Insurance Industry
oneUnrealengine5crypto. Rest area serviceUnrealengine5cryptoSet up relatively independent rest areas, equipped with tables and chairs and other basic service facilities;
two。 Drinking water and hot food service: equipped with drinking water, food heating equipment or corresponding services
3. Services for the elderly: equipped with aging equipment such as presbyopic glasses, magnifying glass, sphygmomanometer, communication tablet, photocopier and so on.
4. Services for foreigners: equipped with Chinese and English logo guidelines, guidelines on the work and Life of Foreign Business people in China (English version), English service personnel or foreign language translation equipment
5. Special crowd services: equipped with accessibility service specialists, wheelchairs, accessible ramps, blind cards and other care equipment
6. Mobile phone charging emergency: equipped with mobile phone charging equipment
7. Wireless network emergency: equipped with wireless network equipment
8. Rainy weather emergency: equipped with disposable raincoat or umbrella
9. Medical device emergency: equipped with medical kits, qualified outlets are equipped with cardiac defibrillator
10. Emergency fire fighting equipment: equipped with fire extinguishers and other fire fighting equipment for use by the public in case of emergency.
